Privacy Policy May 2026
PRIVACY POLICY AND PROCESSING OF PERSONAL DATA
Welcome to our website. Protecting your privacy is a priority for us. On this page, we explain how we collect, use, and protect your personal data when you visit our website and purchase our products, in compliance with Regulation (EU) 2016/679 ("GDPR").
1. Data Controller
The data controller for personal data (that is, the party that decides how and why your data is processed) is:
Unique srl
Viale Tommaso Edison 32, 20090 Trezzano sul Naviglio (MI)
VAT No. / Tax Code: 05047070965
Contact email for privacy-related matters: customercare@uniquemilano.eu
2. What data do we collect?
During your browsing and use of our website, we collect the following categories of data:
Personal and contact data: First name, last name, shipping and billing address, email address, telephone number, and date of birth (for example, to send you birthday greetings or dedicated promotions).
Account data: If you decide to register, we will collect your login credentials and order history.
Payment data: Details relating to the chosen payment method (Klarna, PayPal, Visa/Mastercard credit cards, bank transfer). Please note: complete credit card details are neither transmitted to nor stored on our servers, but are handled directly and securely by the respective payment service providers.
Browsing data and Cookies: IP address, browser information, pages visited, and other data collected through cookies (for complete details, please read our Cookie Policy).
3. Why do we collect your data and on what legal basis?
We process your personal data for the following purposes:
A. Order and contractual management: To allow you to create an account, process your purchases, receive payments, manage shipments and returns, and provide customer support.
Legal basis: Performance of a contract to which you are a party.
B. Marketing and Newsletter: To send you commercial communications, discounts, and updates about our products by email.
Legal basis: Your explicit consent.
C. Profiling: To analyze your preferences, purchasing habits (e.g., which shoes you have purchased in the past), and personal data (such as your date of birth), and to analyze preferences and purchasing behavior in aggregate in order to improve commercial communications and the user experience.
Legal basis: Your explicit consent.
D. Legal compliance: To comply with tax and accounting obligations or requests from the authorities.
Legal basis: Legal obligation.
E. Website operation and statistics: To monitor the proper functioning of the website and obtain statistics (including through external platforms) about how users interact with it.
Legal basis: Legitimate interest or Consent (depending on the type of cookie used).
4. Who do we share your data with?
To provide you with an excellent service, your data may be shared with carefully selected third parties that act on our behalf as data processors:
E-commerce platform: Our website is developed on the Shopify platform. Shopify Inc. acts as a data processor for the provision of the e-commerce platform.
Couriers and logistics: To deliver the shoes you ordered, we share your name, address, and telephone number with our shipping partners: BRT, SDA, DHL, and Poste Italiane.
Payment service providers: Klarna, PayPal, Visa/Mastercard networks, and banks for processing bank transfers.
Marketing and Tracking Platforms ( Google Analytics, Google Ads, Meta Pixel and email marketing tools ) : External tools and software used to send newsletters, conduct remarketing activities, and analyze web traffic data (statistics and advertising).
5. Transfer of data outside the EU
Because we use international services (such as Shopify or email marketing/tracking platforms with servers abroad), your data may be transferred outside the European Economic Area (EEA). In such cases, Unique srl ensures that the transfer takes place only to countries considered safe by the European Commission or by applying the Standard Contractual Clauses approved by the EU.
6. How long do we retain your data?
Billing and order data will be retained for 10 years, as required by Italian tax and accounting law.
Account data is retained until you decide to delete your profile.
Marketing and profiling data will be retained until you withdraw your consent (for example, by clicking "Unsubscribe" at the bottom of our emails).
7. Your Rights (GDPR)
As a data subject, you are granted important rights by law. At any time, you may:
Request access to your personal data and receive a copy.
Request the correction of inaccurate data or the completion of incomplete data.
Request the deletion of your data ("right to be forgotten"), within the limits provided by law.
Request the restriction of processing or object to it.
Request the portability of your data to another service provider.
Withdraw consent previously given for marketing and/or profiling at any time.
To exercise these rights, you can contact us at: customercare@uniquemilano.eu.
Furthermore, if you believe that the processing violates the GDPR, you have the right to lodge a complaint with the Data Protection Authority.
8. Cookie Policy
Our website uses technical cookies (necessary for the operation of the platform and shopping cart) and third-party profiling and tracking cookies for marketing purposes. For detailed information about the cookies we use and to manage your preferences, please consult our.
